Faq

Common questions

When will my order ship?

We pack and ship within 2 business days. You get a tracking link by email as soon as it leaves us.

How much is shipping?

Shipping is free on every order, with no minimum spend. Most orders arrive in 3 to 6 business days.

What will the charge say on my statement?

Your card statement will show Emmakendrick.com.

Can I change or cancel an order?

Email us within a few hours of ordering and we will do our best. Once a parcel ships we cannot pull it back, but you can always return it.

Do you take returns?

Yes. Unused items in their packaging can come back within 30 days for a refund. See the Refund Policy for the steps.